How can you tell if your car mover, who seemed so caring at the time you accepted his service, will not simply let you go when some accidental damage occurs and assign your case to a big, uncaring insurance company? Is it possible to find out ahead of time if he will actually be responsible and care for your car?
There would be at least five pointers to finding a reliable car mover who will not just send a bill. A mover who'll take his job responsibly and look after you.
At the start determine whether the car mover you are engaging is a stand-alone enterprise, or merely a commission agent for a larger business. An independent business will always be more personal than an agent. Know this.
Then, inquire if he has a network of offices in the city you are moving to. A company with staff in several areas of the city you're moving to will give you prompt, local service when you collect your car. Obviously this is better than having to rely on a small office on the other side of town. Particularly if anything happens during your move.
In addition, check if your car mover is a member of a national association of movers. A reputable mover will be associated with the American Moving and Storage Association, or something similar. Members will have a code of conduct to follow. If something happens, you will be able to get help from others in the industry. If he is not a member, however, you've got to wonder how professional he will be moving your vehicle.
A system of making up a quote gives you, as the client, confidence the mover is professional. You can tell a mover has a system when he is asking for many details about the vehicle, taking notes, looking closely at the vehicle and giving you a quote that is tailored to your vehicle. Check if your mover does this, or just quotes quickly without thinking very much about your personal situation. Does your mover give a unthinking quote, or does he have a quote-building system that is comprehensive and at the same time includes the particulars of your vehicle?
Also, does your mover apply best practice in his dealings with you? How good is he at answering questions about his guarantees, any storage involved, the move itself, or insurance? Does he clearly explain the process? Will he listen to your suggestions?
I advise you to not hire your car mover simply on price. Cheapest is seldom best. Consider instead a mover who will truly care for your vehicle.
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